Yggstyle

taptaptaptap… taptaptaptap… taptaptaptap taptaptaptap taptaptaptap

… taptaptaptap

… tap …

… shit I was on a different user when I typed it.

It’s a fun look at a dry topic. It gives some really interesting insights too. All good things :)

DEFCON in general is an outstanding conference.

For more fun with http error codes:

https://youtu.be/H9Kxas65f7A

Found the corporate shill guys. 🙄

You probably don’t self-report to them about your actions though ;)

This. Works flawlessly for obscuring filesharing from your provider and supports multiple connections. I’ve got the router splitting traffic across 4 different nodes and it’s a good balance of speed and security.

Personally, any provider that is selling a VPN and is feigning this holier than thou attitude shouldn’t be trusted with anything. If they are looking that hard at your traffic - I doubt they’d bat an eye at giving your data to anyone asking. Fuck that.

The giveaway is the stacked black numbers. It’s clearly the noise being added to confuse the model. If it was meant to be human readable they wouldn’t overlap it so haphazardly.

Anyone know how to turn the US off and on again to verify we can roll back? I wanna say we might have some corrupted sectors…

Dang I really hope culture stays on its side of the fence. Wouldn’t want to expose anyone to new concepts or something that wasn’t home grown.

Whoa now. That’s crazy talk.

Next you’re going to tell me they want everyone to be registered online to our IDs so we can be tracked. I mean to save the children. 🇺🇸

And then you’d prolly suggest something wild like they are putting back doors in our encryption and communication networks so they can track us further … I mean to save the children. 🇺🇸🦅

I suppose then just for fun you’d toss in something utterly insane like keeping track of us with camera systems and arresting us using those cameras - purely on speculation alone… I mean to save the children. 🇺🇸🦅🫡

And you’d be an absolute comedian - Because what are we… some crazy country like all those bad ones we talk about? Nonono. Not only are we free - #Buy God™, we’re gonna save those kids. 🇺🇸🦅🫡🎇🎆🎇

(Yes the spelling was intentional)

Careful. That sort of smut is banned in our free country.

I’d feel pretty safe if I literally controlled the platform everyone was speaking on, too.

… WHAAAAAAAT

Sorry, where are you from? It seems like I should be either apologizing for a countryman or crossing a place to visit off my list.

… if you’re making the coffee + milk, then adding ice, you have to make the coffee part “strong” in one way or another, because that ice is going to melt …

… Afaik, dunkin doesn’t have a chilled container of the latte shipped in, or made in bulk. They could have changed from the last time I talked to anyone that worked there, but at the time it was in smaller batches and stored at the temp it came out in. So if they changed the amount of ice, it would change the finished drink…

First: thank you for providing context actually based in facts and industry knowledge opposed to a lot of what is being thrown around.

Stores tend to go for consistency between products as a priority, so they don’t have as much freedom.

While yes, absolute consistency is a big part of any brand… most of these brands also focus and typically even build into their training (almost annoyingly so) a focus on making sure the customer leaves happy. These are two very common core values that most chains build their business on.

With that in mind: I’d be hard pressed to assign anything outside either laziness or indifference to the employee OP ran into. If it indeed was a training issue or something they weren’t sure of - that’s what management is for. Letting a customer go with a half full cup and dissatisfied was only going to end poorly.

I did some research. I’ve even provided industry perspectives on the situation.

Your turn to provide something more than what amounted to negging followed by at best an opinion constructed out of pure fantasy.

LOL do you think Dunkin Donuts give a flying f about … extra coffee?

See what I did there? Neat.

The cashier is doing what they’ve been told to do by their minimum wage, shitty job and f them for not breaking the rules and maybe even getting fired for not giving a stranger free coffee?

This argument you are pushing here is purely based in fantasy… or some pretty weak attempt to troll. Unless you have some first hand experience in that chain (you don’t) you are just engaging in a straw man argument.

The costs of the coffee both hot and cold have been posted. Your assessment falls completely flat factoring in that cost or just exercising some basic common sense.

Soda fountains keep being brought up here … The coffee machine in this post evidently measures based on coffee dispensed… If soda were dispensed the same way, it’s likely soda with no ice would also give you a less than full cup.

I’ve worked with those machines before. Most are simply time based triggers. They use knowledge of volume per second to determine pour size. It’s functionally identical to a bartender executing a free pour. The difference however is in why they are doing it. A bartender is doing that to ensure proper ingredient amount - the machine at a franchise is most notibly focused on time saving: a server pushing the button until it is full cannot do multiple things and ‘at best’ can fill two cups at once - (yes, yes, I know you can do more but… let me have this) With the machine a rep can fill multiple glasses unattended and contine working in the background. This is chiefly about efficiency (time is money.) Labor is expensive - coffee is not.

Also, don’t go insulting or blaming the worker in this instance. They likely have to follow the guidelines of the job or risk losing it. “Pre-programmed to not be able to problem solve”? Fuck right off with that.

No. The insult stands. I’ve worked over 10 years in that industry from food service to high dining. I’ve hosted, served, bartended, managed and assisted in opening two start up coffee shops. I have never, in the history of my work, seen a chain or management that would accept that behavior from an employee. Give me the chain number. I’ll call it and speak with the manager - Hell- I’ll speak with a district head. That’s how confident I am in this. I’ve seen similar behavior out of employees and coworkers before- and on days when I was being unquestionably a POS I’ve done it too… it’s wrong. Plain and simple. The marginal cost of the additional beverage is non-existent in the face of future business with the patron whom you kept coming back.

It fails the cost vs profit test, it fails the social test, and it fails the service test.

This is simply beyond reproach. If you feel otherwise please, by all means, explain to us all how a baseline employee was empowered to make a judgement call - that left a customer with such a foul taste in their mouth … that they turned the experience into a social media discussion. That action has now been seen by hundreds of eyes and will effect future purchases. All over arguably pennies in product that likely is thrown out regularly to cycle in fresh coffee.

If the machine is set to dispense a certain amount of coffee, the worker would either need to press the button twice…

(gasp.) Twice? And the problem is solved? See my lack of problem solving statement above. The kid was making excuses and at best was wrong and at worst was being a shit. I covered the machine and the rest of your comments following that above.

I’ve done my time in those trenches: as someone who’s been there: kid was a shit. As a customer, objectively, from the outside: kid was wrong - and likely being a shit. I wouldn’t give them my business following that.

edit:

Punctuation and stuff.

I more or less agree. In your juice bar example we’re talking about lower margin perishables. Totally makes sense there. The beverage in question was a coffee drink which is, frankly, pretty high margin. Especially with the ice. The problem with this thread is people moving to hypotheticals when a fact check was literally a click or so away.

Facts aside - Anyone who’s worked in hospitality or the service industry generally understands doing a solid for a customer will typically pay dividends as they will return to spend more money later. This was clearly an opportunity lost, objectively speaking.